Information in this section provides help for consumers that feel they’ve been taken advantage of by businesses or by other organizations that rely on consumers. For additional information on consumer protection and your rights as a consumer in an emergency situation, please also reference the Emergency Help & Heating Assistance section.
BETTER BUSINESS BUREAU
COMMUNITY JUSTICE PROJECT
Helps low-income consumers protect themselves from abusive practices by lenders, banks, debt collectors and others.
118 Locust St., Harrisburg
Represents Pennsylvania consumers regarding matters of their utility service.
Office of Consumer Advocate
555 Walnut St., 5th Floor,
Forum Place, Harrisburg
FEDERAL TRADE COMMISSION
Protects consumers and competition by preventing anticompetitive, deceptive, and unfair business practices through law enforcement, advocacy, and education without unduly burdening legitimate business.
FLOOD INSURANCE INFORMATION
PENNSYLVANIA ATTORNEY GENERAL’S OFFICE
Bureau of Consumer Protection
Consumer Health Care Section
Helps Pennsylvanians secure the treatment they need, aims to protect the public from unfair health care business practices, and helps shape Pennsylvania’s policies in favor of the consumer.
PENNSYLVANIA DEPARTMENT OF BANKING AND SECURITIES
PENNSYLVANIA INSURANCE DEPARTMENT
PENNSYLVANIA PUBLIC UTILITY COMMISSION (PUC)
Balances the needs of consumers and utilities; ensures safe and reliable utility service at reasonable rates; protects the public interest; educates consumers to make independent and informed utility choices; furthers economic development; and fosters new technologies and competitive markets in an environmentally sound manner
Utility customer hotline
400 North St., Keystone Building, Harrisburg
To register your phone number on the Do-Not-Call list at no cost: